COVID-19 Update: Orders may be placed but will not be shipped during Level 4 lockdown. Pre-orders only. Use checkout code "bekind" for 20% off

Free Returns Policy

    The not so fine print

    • Items need to be returned in original condition and original packaging.
    • Must be within New Zealand to receive free returns.
    • We like to think we're pretty reasonable at Vilo and we want you to love us and what we sell. If after multiple returns, you can't quite decide; that's fine but we might need to start charging you a small shipping fee.